(Cf. Rosenfeld & Morville)
There is no single "correct" way to organize information.
ambiguity (multiple interpretations, functions, uses)
heterogeneity (multiple types of information and sources)
multiple policies and standards
Types of organizational schemes
exact, formal schemes (eg alphabetical, chronological, hierarchical)
associative, relational schemes (topical, task-oriented,
fixed schemes versus ad hoc/dynamical schemes (eg generated from
a database, eg.
browser: status bar, history, "back" button
server/part of the page structure:
navigation bars, frames, pull-down menus,
server/not part of the page structure:
table of contents, index, sitemap, guided tour, search
Navigation builds context and improves flexibility.
standard WWW terms: Main, Home, Search, Site Map, Contact, News,
typical usage (eg.
meta-data, data dictionary
ambiguity resolution (eg does "students" mean "for students"
or "about students"?)
internal policies (eg. "use car instead of automobile",
Benchmarks for IU Web Pages)
external standards (ISO, thesauri, controlled vocabulary, eg. ICD)
non-representational (ie. catching users attention without
giving useful information)